Gaya APA
GASPERSZ, V.
(2003).
ISO 9001: 2000 and continual quality improvement
.
JAKARTA:
GRAMEDIA PUSTAKA UTAMA.
Gaya MLA
GASPERSZ, VINCENT.
"ISO 9001: 2000 and continual quality improvement".
JAKARTA:
GRAMEDIA PUSTAKA UTAMA,
2003.
Text.