Gaya APA
TJIPTONO, F., CHANDRA, G. (2019).
Service, Quality & Customer Satisfaction. ED, 5. TAHUN, 2019 (ED,5).
YOGYAKARTA:
ANDI.
Gaya MLA
TJIPTONO, FANDY., CHANDRA, GREGORIUS.
"Service, Quality & Customer Satisfaction. ED, 5. TAHUN, 2019".
ED,5
YOGYAKARTA:
ANDI,
2019.
Manajemen.